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Telephone: 0333 0065 003 
Mobile: 07810 638 531 

Your cost effective and flexible business support solution 

Many more business owners are now realising the extensive benefits that having a skilled and experienced on-demand Virtual Secretary can bring. 
 
You may be used to delegating, having an assistant to contact when you need vital information or to call ahead when you're running late? 
Or are you a consultant or work from home without the space or resources for an employee, but feel overwhelmed when you have to manage everything all by yourself? 
Have you employed temporary staff only to discover that their knowledge, experience and initiative is somewhat lacking? 
Or you spend valuable time training up a temp, but then they leave and when you need cover again, a different person arrives and you have to begin all over again. 
Do you realise that there’s another efficient and cost-effective solution? 

Virtual Assistance - so how does it work? 

Cost effective flexible assistance
It’s never been easier to work with a Virtual Assistant (sometimes referred to as a VA) and with advances in technology, it’s now so simple to keep in touch on the move that there’s often no need for colleagues to work side-by-side in the office, in the same building or even in the same country. With many ways to communicate (email, phone, text, Skype, messenger, social media etc), you choose how to correspond with your Virtual PA and by setting clear boundaries of your working pattern or the hours you’re available, your assistant will soon integrate seamlessly into your business. You don’t have to provide a desk or other expensive equipment and don't have to be concerned about employee costs or worry about holiday and sickness cover . Once your assistant has gained vital knowledge about you and your business, this information is retained, even if you have a break from our support. Your PA will also actively promote your business and services in addition to identifying new more efficient ways of working and saving time or money. All our services are fully flexible with no minimum contract nor long term commitment required and are perfect for entrepreneurs, consultants, micro businesses, SMEs and charities! 
 
Pick up the phone now for your free no-obligation consultation and call - 0333 0065 003 or 07810 638 531 
Email - nancy@directpaservices.co.uk or Tweet me @nancybenn 
 
 
 
Poppy Jaman, CEO, MHFA England

Case Study 

Poppy Jaman, the CEO of Mental Health First Aid England contracted Direct PA Services to assist with diary management and meeting organisation. Nancy was allocated an email address at MHFA and to begin with, Poppy forwarded all emails that she wished Nancy to action and was copied in on all replies. However, after a short while Poppy set up a rule to automatically forward all her emails to Nancy, confident that any relating to meetings and teleconferences etc, will be dealt with. Nancy, in full control of Poppy’s travel arrangements and acutely aware of the days she works from the London office or from home, can schedule appointments with confidence. As a result, Poppy soon realised her dream of working a four day week, but without any loss of productivity and although this support takes around 1-2 hours per day, Nancy is on hand at other times to respond to urgent requests. This just would not be possible with a part-time employed PA with a set working pattern and therefore unavailable once she left the office. Nancy also liaises well with the MHFA team, but by working remotely can easily take care of discreet or sensitive information relating to staff or the organisation with full confidentiality. 
 
In Poppy’s words: 
"Nancy has been supporting me with diary management and administration since March 2012. My work life balance has significantly improved as a direct result of the expert service provided by Nancy. It feels fantastic to work with someone that is totally confident, very experienced and operates in a friendly professional manner at all times. I'm looking forward to a long relationship with Direct PA services!" 
 

Other client testimonials: 

 
Nancy has been working with us for more than six years. She is excellent and highly recommended, sorts out all of the jobs that I do not have time to do and is very good at working and resolving problems on her own. She's very valuable to us! 
Damon Tate 
 
 
It’s always a pleasure to have Direct PA Services assist with my office admin & paperwork. Nancy’s efficiency & reliability give me the support I need when managing complex projects & she’s always ready to suggest new initiatives to improve productivity. I’m always confident that Nancy will complete any task with the professionalism required by New Ground Consultancy & I’d have no hesitation in recommending her virtual services. 
Paul Pearson 
 
 
I was the CEO of ARC UK when I first met Nancy and she was my PA and PA to the Board of ARC UK. Nancy is everything you want from a PA, highly organised, friendly with a great sense of humour, She keeps to deadlines and works well under pressure. She is discreet professional and a perfectionist over her work. She has excellent IT skills Excel/Word Etc and has proven her ability to do internet searches for good deals on travel etc. Since I have gone back To MGA I have asked Nancy for help with IT Marketing ideas and she was extremely useful I would have no problem using her Virtual PA business when the need arises or recommending her as long as I get first shout of her time. 
Mark Gray 
 
 
Working with Nancy was a pleasure, she produced the artwork for our national conference brochure and did a great job. I found her very helpful with suggestions, available for consultation when I needed her with a good level of attention to detail. I will definitely work with her again in the future if I need to. 
Lin Cheung 
 
 
Nancy is a woman with exceptional attention to detail who really understands the importance of clear and timely communication. As PA to Framework's Board she brought calm efficiency and complete reliability. I have no hesitation recommending Nancy to anyone looking for similar support. 
Empath Corporate Services Manager 
Nottingham University Hospital 
 
 
It was a pleasure to work with Nancy - always positive, effective and efficient in the services that she provided to me and the Board of ARC UK. 
Chair of the Audit Committee 
Westminster Foundation for Democracy 
 
 
Nancy has an expert eye for detail. She was always proactive - ensuring I had the resources I needed to do my job. She was also a great problem solver, flexible in her responses and eager to contribute to the wider success of the organisation- even if that meant additional work for her. 
Graham Gardiner 
 
 
Erica and Nancy have been working with us for several months and have done a fantastic job of delivering an administration support service and implementing new systems. They have freed a lot of my time so that I can concentrate on running the Organisation. I have found their assistance to be very cost effective and efficient and they always respond to queries and turn work around very quickly. I would have no hesitation in recommending Erica and Nancy to anyone who needs a solution to their business support problems. 
Anastasia Kelly 
 
 
Erica is a qualified, experienced, professional and highly skilled legal P.A. (she is also very capable of fitting into almost any other professional environment). She is well versed in managing the office and her own workload, which she did as my P.A. for some 10 years prior to my retirement. The last case we worked on together was Occupy London, St Pauls Cathedral and Erica’s ability to be flexible, professional and to go the extra mile played no small part in ensuring the project administration kept on track. She understands what is required when working for people at senior level and I have no reservations regarding her integrity. You will find Erica to be proactive in her approach. I have no hesitation in recommending Erica and I am sure you would find her to be a real asset. 
Andrew Colvin 
Comptroller & City Solicitor (retired March 2012) 
City of London Corporation 
 
 
Nancy is a capable and flexible PA, who was able to manage the challenge of juggling the work of two people with very limited time and resources. She is always ready to make suggestions, and prompt for tasks which need doing. I have no hesitation in recommending her work. 
Social Care Consultant 
 
 
I worked with Erica Holden for over ten years and throughout that time I was constantly impressed by her application to her work and her ability to deal with the pressure of working in a city organisation. She is a reliable and conscientious person and will always put herself out to get the job done. Erica is a pleasure to work with and I can happily testify to her ability as an executive legal secretary/PA. Her work is accurate, fast and impressive with good attention to detail. 
Alan Bennetts 
Lawyer (Property/Conveyancing) 
 

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