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Telephone: 0333 0065 003 
Mobile: 07810 638 531 

Services and Support 

This is how we assist and support our clients: 

If you would like a full list of the services we offer, please scroll further down the page. 
However, for examples of exactly how we help our clients, read on: 
 
Client A runs a very small business, spends very little time in the office, avoids admin and lets paperwork build-up. The solution? A quick email, text or phone call from the car enables us to assist by processing all new customer orders; answering queries; raising invoices, chasing payment and keeping client records up to date. As a result, his company immediately appears larger, is certainly very efficient and he doesn't have to worry about catching-up with tasks when he eventually returns to the office. 
 
Client B is a project manager and business consultant who works from home. He's always involved in more than one project and requires his VA to take responsibility for the time consuming task of getting lots of people together for meetings or site visits. His assistant keeps comprehensive records of all his different contracts and contacts, always on hand to liaise with them, forward emails, updates or distribute documents at a moments notice. 
 
Client C is a therapist, coach and trainer who has just a few hours support per month which is enough to update her website with new events, maintain her contact list, write a monthly newsletter, help produce brochures or flyers and post updates to her blog and social media. 
 
Client D is the chief executive of a small charity who's passion is delivering services, business development and identifying new opportunities. He does have day-to-day admin support in the office, but needs to follow good governance and report to a board of trustees. Working confidentially, his virtual PA has independence from any office politics together with the expertise to effectively communicate with board members, organise meetings, book venues, take minutes and distribute papers. 
 
Client E heads up a quickly growing SME and as a result her responsibilities often seem overwhelming. Her PA has confidential knowledge of both her business and personal life and by knowing her preferred working pattern, can schedule meetings at optimum times. Always on hand, her assistant can quickly organise or amend travel arrangements, inform visitors if she is running late and respond to any other potential crisis. 
 
Client F is a true entrepreneur, has many business interests, a very busy life and there's always something requiring his attention. His VA is fully aware of his goals and works to help him achieve them. As soon as he thinks of a task a quick message sent through to his PA will ensure the work is done. 
 

Your one-stop-shop for essential business support 

Feedback from clients has indicated that they often require more than an administration service and our aim is to provide a one-stop-shop for all your business support needs. There’s now no need to spend valuable time searching for many different services as you can access the following support right here: 
 
Services and support from Direct PA Services
Executive Virtual Assistance – your Executive PA can assist with management of your diary, emails and contact list, organise your travel and accommodation booking, maintain confidential information and records and be a point of contact when you’re unavailable 
 
Admin Support – flexible secretarial support and very cost-effective as you only pay for our service as and when you need it. You can have an secretary, available just when you need assistance with correspondence, spreadsheets, presentations, research and quotations etc 
 
Qualified Legal Support – access a Virtual Legal Secretary with over 25 years’ legal support experience fully qualified to assist with all your legal support requirements 
 
Financial Services – bookkeeping, credit control, invoicing, self-assessment, VAT returns and informative financial workshops to help keep you (and your team) in full control of all your finances 
 
Charity Support – secretarial support to the CEO, chair and the board, organising meetings, admin support, maintaining confidential records, assistance with one-off projects, events or at particularly busy times 
 
Travel and Accommodation Services – researching all travel options (national and international), taxi bookings, airport transfers, car hire, hotel reservations, flights, sourcing meeting venues to your requirements and within your budget 
 
HR Services and Support – even the smallest business needs HR support, so outsource this and we can assist with any employee concerns, producing and updating staff handbooks, setting up and maintaining on-line HR systems , timesheets, holiday and sickness records 
 
IT Support – our Microsoft Certified IT expert has been supporting SMEs for over 15 years with installation of new systems and servers, fault diagnosis and repair, hardware and software support, cloud based solutions, firewall and antivirus configuration, IT consultancy and telephone support 
 
Website Design – we can create the perfect website for your business whether you choose one of our packages or require a more bespoke complex solution, all with the option of ongoing support from our technical team here in the UK

How can we help you? Contact us to find out: 

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